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Consumer right & wrongs, dictionary corner, advice to 18yr old self…
The Martin Lewis Podcast
Are You Entitled to a Refund if You Paid for Express Delivery?
You can be entitled to a refund if it didn't come within a set specified time and you deliberately paid for express delivery. The thing to remember about parcel delivery if you're buying from a store is your contracts with the store. Don't let them fob you off by saying complain to the delivery firm. Your issue is with the store who owes your money. And if you really push this and I have had some success on this but it's not straightforward.
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