16. What's up with DesignOps? (feat. Kate Kaplan, Insights Architect at NN/g)
NN/G UX Podcast
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Introduction
i thought it would be fitting to interview kate caplin, insights architect at n ng. Kate has spent the last several years studying not just end users, but u x professionals all over the world. She teaches the course design ups scaling u x design and research along with five other u x certification courses. Sowe about the state of design ops, how it's defined, who's responsible for it, and how teams can level up their ability to better manage their work.
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Transcript
