I think we're all digital now, and that's been a tough transition for many organizations. It seems like in the experiences that I'm saying today, there's finally this realization amongst the people that are paying for this work that design actually matters. If you look at Instagram, look at it's an app that people will upload pictures to and share with others. Look at how much money those guys made by just selling that app to Facebook. What would your design superhero name be? I really do not know.
Rachel Andrew inspires us to understand people who are not like us because most often the products we design are not for us. She motivates us with her successful habit of GTD (Getting Things Done). She teaches us that solid attention to detail and ability to execute can be more important than specific technical skills. […]