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EP #30 - Renato Stalder: Financial Advice For Early Stage Startups

Swisspreneur Show

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Cashin Process

A, i suggest to call the customer and then to find out what's wrong. You could also do that after the first reminder. If he if there is no reason on your side and you simply don't get the money, startes pro absolutely. And i would suggest to you a service for that. But to be clear, first you have to check what was happening. So it doesn't make sense to make a customer angry in a way that maybe you made a mistake or he didn't talk to you an so so first tried to clear the situation why he did pay.

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