Building an Elite Culture Out of a Team

Intact teams are things like football team that you're describing in Thailand. A swarm team is more like what we face sometimes in the emergency department where a group responds. The sentiment there is you have to train how to operate as a member of a swarm team. You can't just be thrown in there. So if you've built the right culture in your organization and it's one of curiosity and learning, your staff are trained. They're trained how to react in this environment.