Agile Coaches' Corner cover image

Scrum Cling-ons and Culture Shift with Chris Pipito

Agile Coaches' Corner

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Onsight Customer Insight

Onsight customer i is a very difficult thing for larger organizations ta grasp the concept of, because what will my analyst do? I don't know. What skill sets do they have? How else can they help us? Are they subject matter experts that n that have the user? Might understand what they need, but who understands how that impacts something downstream? Or if we do this, what else is it going to bother in the system? Financial institutions or or mortgage companies, for example, you could change one thing up stream that drastically and packs another user way down stream. If you don't have that knowledge on the team,. You get away from the contracts. And once you start working that

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