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Outcomes Over Outputs – Josh Seiden on The Product Experience

The Product Experience

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How to Be More Outcome-Driven in Your Design Process

The first challenge when we try and be outcome-centric is that we actually start working with impact level metrics. We want to increase the rate of success through this funnel, you know, getting it down to really small actionable things. So how do you build the outcome-driven framework into the sort of sprint level? And do you even go down into the user story level?

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