How Do We Strengthen Expertise?

Most organizations, when they want o improved performance, haveto have two options. There's a down arrow, which is what you want to reduce,. But there's also an up arror,what you want to increase. You want to do both. To understand an organizations dynamics in order to get a better sense of how to make the organization more responsive whens they need to be. And finally, adaptation skills. Some people think this is the primary, the mostp a skill that experts have, is to adapt when the situation changes.