How to Engage Your People by Listening to What They're Saying

If there was one skill that all of us could really develop, it would make our life different and be listening. And if you listen, your sharing becomes more powerful because it's related to where the other person is. One of the reasons I have this book behind me is because I don't practice it that well. So when you say tell me to your manager, you should be asking people, tell me more.