The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Engineering principles: Shaping the solution and building in small steps

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Building in Small Steps

When your change gets large enough to encompass several building blocks that all depend on one another, testing them together can be risky. Building in small steps requires the right team culture. Once teams by into the importance of shipping small changes quickly, pure reviews are prioritized and completed faster. Since small changes are easier to understand and review, there's more chance than mos be cout at each stage.

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