The Power of Reflecting Emotions in Conflict Resolution

I sit down with highly experienced mediator Doug Noll to dive into his work as a highly experienced mediator who is passionate about using proven strategies to help people de-escalate conflicts and even more specifically, calm an angry person in 90 seconds.

What You’ll Discover In This Episode:

✔ What Emotional Invalidation Is And How It’s Harmful

✔ The Toxic Lie We All Believed Was True

✔ What Emotional Competency Is And Why It Matters

✔ The 3 Basic Emotional Competencies Worth Learning

✔ The 7 Different Negative Emotions People Feel & How To Use Them To De-Escalate Conflicts

To access resources and links from this episode, click on https://AmberDeLaGarza.com/293.

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