Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership cover image

GA 452 | The Power of Transactional Lean with Jen Borden

Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership

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Transactional Process Improvement

Transactional process improvement is the processes that you mostly most likely can't see. It's things that are happening in communication and handoffs between different departments. A lot of it could be electronic or, you know, through electronic workflows as well. Those are a little bit easier to see. But it's ultimately a lot of the things that are running our businesses behind the scenes.

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