14min chapter

K12 Tech Talk cover image

Episode 151 - National Education Tech Plan

K12 Tech Talk

CHAPTER

Navigating Pandemic Challenges and IT Documentation

The chapter explores the hurdles faced by schools during the pandemic, especially in providing students with necessary devices. It also covers a webinar announcement on student MFA and ensuring secure access, followed by a discussion on IT documentation, help desk portals, and personal anecdotes. The chapter delves into creating a detailed knowledge base, transitioning to IT glue for organization, using IO RAD for interactive tutorials, and discussing the importance of technology in education.

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