How to Make Content a Cornerstone of Your Customer Experience Strategy
The Modern Customer Podcast
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Introduction
Leslie Yazell is editor and head of content for Bayside from the Wall Street Journal. Leslie has worked as a journalist for more than 30 years, previously as the programming strategy editor in the newsroom. She was director of editorial content at Cosmopolitan Magazine and an editor of Glamour and Maxim magazines. This podcast is relevant for any of you, no matter what your role is, because we all have to be content experts today.
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