4min chapter

Down To Chat cover image

S2 E11: The Death of Hypergrowth, VC in DTC, and Holistic Retention

Down To Chat

CHAPTER

How to Get a Better Understanding of Customer Retention

Down to chat is a weekly, offbeat look at what's going on in the world of tech and business. P.L. Lomax: We're learning that you can make a great product, but you don't necessarily have to raise a hundred million dollars for frozen coffee pods. The idea of just blitz scaling is more applicable to tech than it is to direct consumer," he says.

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