Do These Techniques Work for Young Adults?

Young adults can learn how to make chit chat and bridge in a conversation. You don't need the open questions, cause you're coaching yourself. But what you can do is be aspy and observe and ask yourself questions. I'd love to hear some one writes that her 13 year old son almost exclusively has online friendships only,. But she says his texting is rude and inappropriate. How do i deal with that?