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How to Work Together by Kevin Hale

Startup School by Y Combinator

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What Is a Universal Need?

Every negative emotion s an unmet universal need. You have to be careful of not making needs about something that's very specific to yourself, or just that situation. A request is an invitation to the other person to meet our universal needs. It's much easier to be able to do than to say, like, i order you to do something.

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