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What does innovation look like to consulting firms?

The Future of the Firm

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What Are the Top of Mind Issues That Are Driving Technology Change?

A. I think, youow, there's a long, slow process which has been going onor decades, and will continue whele organizations are trying to move away from delivering products and into delivering services. And that if tha, organizations, which perhaps have been used to manufacturing something or delivering one off, need to get their heads round what it means to have a relationship,. Which is what you need to do to deliver and maintain a service. Think that's very compelling.

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