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99. Rethinks: How to Handle Challenging Conversations
Think Fast Talk Smart: Communication Techniques
The Importance of Agency in Feedback
The power of having the right approach and mindset can certainly make a difference. And I love that notion of curiosity and interest in what the person is saying. We've done a lot of talking on this podcast about seeing opportunities in offers in other people's actions relative to us. The feedback isn't offer. It's an offer to help us be better, to help us grow, perhaps change in a direction we hadn't thought of.
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