This chapter examines the difficulties faced by remote operators in transportation control centers, with a focus on morale and retention issues. It also addresses the complexities of managing automated vehicles and the regulatory gaps that affect staffing and oversight.
Ever since 2016, when the first Autopilot crashes were reported, Tesla has been claiming that its Level 2 ADAS is safer than a human driver. Noah Goodall is a traffic safety researcher who has published some of the only peer-reviewed work on Tesla's safety claims, and he joins the show to discuss his work on this and other important road safety topics.