The Skift Travel Podcast cover image

Megatrends 2024: How Hotels Will Seduce the Middle Class Traveler

The Skift Travel Podcast

00:00

Hotel Regulations and AI in the Hospitality Industry

This chapter discusses potential changes in hotel regulations, the use of AI in call centers and marketing, and the impact of generative AI in customer service and employee training. It also explores the importance of personalization in marketing and the demand-supply dynamics in the mid-tier hotel segment.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app