
Leading & Evolving Product Teams Through Hyperscale (with Brian Shen, Product Director @ ClickUp)
One Knight in Product
Product Operations
product ops is more focused on enabling our teams to make the right decisions, verses holding them accountable to certain processes. But before this call, you also mention some of the problems that you see with what you call unintentional communication,. Now that sounds like something would get made worse by scaling as you have more people to communicate with. So i always ask myself and my team to think, what is the object tive of the people involved in the conversation? What level of detail do they need? And what is their emotional state? These three things can really help you frame your ideas so that they are better received. And you also build trust in that interaction.
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