4min chapter

HBR IdeaCast cover image

Breaking Down Bureaucracy and Building Up Workers

HBR IdeaCast

CHAPTER

How to Build Critical Mass Horizontally Across the Organization

The power of the approach that garry described is that it builds critical mass horizontally across the entire organization in a way that then cannot be simply ignored or shut down easily by sceptical executives. If you are involving tens of thousands of people in diagnosing what's wrong with our particular organizational model, if you then engage people in generating solutions, hundreds or thousands of solutions, around that particular set of problems,. it's hard to just shut that down. And one of the hopes i have for ultimately the impact of the book is that nobody ever talks again about change cascading and that we think about change not rolling down, but thinking up. Let’s involve the whole organization in constructing...

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