Leaders should be really great at repeating the mission and constantly repeating the story of the work that's being done. And one of the things that you also talk about when it comes to feedback is this concept of drift. We'd love for you to talk about just drift in general and like what teams can do to avoid it. When you get a delay in feedback, you create uncertainty. That's what that delay in feedback creates. How can we reduce that uncertainty, we can shorten the time to feedback by doing small bunches of work.
In episode 62, Daniel Terhorst-North explains why, contrary to popular belief, managers don’t manage people, but instead, are the individuals in charge of designing environments and systems of work where employees can be more productive.
We also cover why stand-up meetings are not meant for status updates and the one question that needs to be asked on a daily basis.
Tune in to hear Daniel explain the consequences of delayed feedback and learn a new model to help your team understand intent.