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Why “Real-Time Social” Is Too Late for Twinspires

Social Pros Podcast

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Social Listening and Intelligence

i started a doing social in two thousand ten. At the time, i worked em for a ziro was ran a bunch of, you know, call centers for different clients. And then socialistening intelligence became a passionarea for me. I knew i was going to be able to deliver insights on how much people are talking about things like dough or peperone and what the sentiment was. So fortunately, i'd had all this built out, ready to go. We were doing an excellent job at customers service on social already. The framework was already there. When the business learned that by doing social listening, intelligence and engagement, it's really the best am you know, open forum or

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