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Overcoming Code Ownership Silos in Agile Teams | Ville Reijonen

Scrum Master Toolbox Podcast: Agile storytelling from the trenches

CHAPTER

Understanding Customer-Centricity and Team Dynamics

This chapter explores the critical role of customer-centricity in business, referencing management theories and the works of Peter Drucker. It also examines a team's struggles with negative behaviors that impact their performance, highlighting the need for awareness and change.

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