
Heathrow special: inside the crisis
When It Hits the Fan
00:00
Intro
This episode examines the aftermath of a fire at a power substation, resulting in the cancellation of 1,300 flights and leaving 300,000 passengers stranded. The discussion highlights the accountability of Heathrow's CEO and the clash between the airport and its power provider, alongside the PR strategies used during the crisis.
Transcript
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