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68. Directive vs. Dialogue: Communicating Better as a Leader
Think Fast Talk Smart: Communication Techniques
How Do Leaders Navigate Through the Pandemic?
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In the early days of the pandemic, you started sending out a weekly email blast that you sent to everybody in our community here at the GSB. It offered support and assurance. And I personally found these messages comforting, informative, and encouraging In a time when encouragement was definitely needed. How do you step forward and put forth your position, but also leave space for people to discuss or debate? That's a hard tension.
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