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Japan Scalers | Episode 11: Scaling DiDi in Japan with Eric Wei

Scaling Japan Podcast

CHAPTER

Navigating Cultural Challenges in Ride-Hailing Expansion

This chapter explores the experiences of a chief product officer at a ride-hailing platform, focusing on the company's expansion from China to Japan. It addresses intercultural communication challenges between teams and highlights innovative solutions like voice recognition systems to enhance user experience. The discussion emphasizes the role of data-driven strategies in optimizing operations and improving collaboration across cultures.

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