How to Avoid Being Defensive in Conversations

People don't experience emotions the way you do and someone might receive something very different to you. So whenever possible, speak about the actions that were done. What is painful to you may not be painful to that other person. If you go in with an attack, walls are going to come up,. defensiveness is going toCome and collect it and stick to the facts. And then you're going to have to be on the defensive. That's not what we're here for. We're here to get a point across.