I'm not yet sold that so much of the degradation we've seen over time is truly iOS 14 related versus actually just a crowding of the ad platforms. This has been like one of the strongest years for retention that we've seen across our data set. In general, we've seen trends of blended, CAC rising, but a lot of the good brands diversifying more of their attention into retention. Even I think people undervalue this, even going having a maximum conversion window of seven days to 28 days,. If you're not using a third party tool is a big deal because it really does affect what's happening on your site.
Andrew Campbell sits in a unique position: he's the Head of Data Science at the most ambitious project in all of ecommerce, OpenStore, which means he's thinking about ecommerce data & how to automate operational processes from a perspective that no one else is. So I grabbed 40 minutes of his time to talk about what's happening at OpenStore, what it's like to row in the Olympics, and why you should be at least trying Bid Caps for your Facebook Ads.
Follow Andrew Campbell on Twitter: @TheAndyCamps
Sell your business to OpenStore: https://open.store
Follow me on Twitter: @andrewjfaris
Email me: podcast@ajfgrowth.com
Work with me: www.ajfgrowth.com
Intro Music: "Tell Me Mama" by The Devious Means
Outro Music: "Rusty Little Scissors" by The Devious Means