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How to See Your Own Thing With Fresh Eyes
It's incredible how hard it is to forget what we know. If you wrote a blog post or you made a user interface, it's like almost impossible to see it with fresh eyes. And so when someone makes some mistake, like how could you make them stay? It was so obvious. And yet it's so not obvious, because you just come in with so much information that they can't possibly know. So assuming that it's always me helps me getting a better frame of mind.