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How TurboTax's “Free” Services Got Them Sued | Corporate Casket

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TurboTax's Mistakes in Tax Season

Intuit TurboTax has been accused of misleading customers about their free tax filing service. The company was legally required to offer free services to people in a certain tax bracket, but they skirted the rule by simply never letting people find out the service existed. Intuit also used Google search results to mysteriously not include their free file service. But you wouldn't know any of that until it was time to file.

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