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Unifying Messaging Platforms: Challenges and Innovations
This chapter explores the complexities of merging various messaging platforms into a single, cohesive interface through a conversation with a universal messaging app co-founder. It highlights the historical evolution of messaging technologies, the frustration with their stagnation, and the impact of mobile-first applications on user experiences. The dialogue also addresses the barriers to innovation due to the absence of open standards and interoperable systems in the messaging landscape.