Intro

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In this episode, Kelly Pedersen, PwC's global retail leader, speaks with Michele C. Meyer-Shipp, CEO of Dress for Success, about the transformation journey of Dress for Success, a global nonprofit., The conversation highlights key lessons for leaders aiming to navigate organizational change.

With growth can come complexity — a new strategy, new ways to serve customers and the challenge of aligning stakeholders. We explore how rapid growth can spark new ways of working, why a customer-first mindset should guide decision-making, and how aligning leadership is key to success. We also explore the importance of engaging stakeholders in shaping the future, and the importance of a forward-looking mindset through it all. Listen in for insights to help you navigate your own transformation journey.