Exploring a fast food chain's swift reversal of surge pricing plans and dissecting the resulting PR mishap and customer perceptions.
Episode 269: Neal and Toby explain why Panera doesn't have to partake in California's new minimum wage law. Plus, Google's CEO says their latest Gemini AI blunder is 'unacceptable' and dating apps are scrambling to try and get Gen Z to use them. Neal shares his favorite numbers and why do we have a Leap Day?