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The Importance of Scaffolding Information
I wonder how much potential is trapped behind those little facial expressions and that little social conformity pressure. You know, like human potential of creativity and ingenuity and thinking for yourself must be a Jesus Christ. Most of human potential must be trapped behind that. So that's why when someone tells you a story about their behavior at the coffee shop and how some person was rude, somewhat or whatever, they're revealing to them that to everyone else in the conversation, all the norm structures they have. And so you listen carefully, you understand how they have scaffold information,. what norms they've accepted, which things are rejecting and where they play in that hierarchy.