
Q&A: Chris Voss, Negotiation Expert
Craig Groeschel Leadership Podcast
00:00
Harnessing Tactical Empathy for Effective Negotiation
This chapter explores tactical empathy as a nuanced form of emotional intelligence, focusing on how recognizing negative emotions can enhance negotiation outcomes. By employing neuroscience-inspired techniques, it emphasizes the significance of addressing these feelings to improve communication and foster agreements.
Transcript
Play full episode