This chapter explores the significance of being aware of our own vulnerabilities and the vulnerabilities of others when engaging in difficult conversations. It discusses common mistakes to avoid and effective strategies for preparing for these conversations, emphasizing the value of confrontation as a form of care and personal/professional growth.
Understanding emotions is a critical part of mastering difficult conversations. Dig deeper into this crucial part of last week’s podcast episode on Mastering Difficult Conversations on this REVERB episode.
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