011: The Best Interface is No Interface with Golden Krishna
User Defenders – UX Design & Personal Growth
00:00
How to Fight for Your Users
Jason Ogle: I've done a ton of user research and I did a lot in my last job at Zappos. He says he's been able to chat with some amazing people but every now and then, you run this in crazy once. "We're in this palace to this is the most uncomfortable experience of my life," one customer told him.
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