Jennifer Cramer, VP of Customer Success at Planhat - Is all churn bad?
The Customer Success Channel
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The Positives of Starting a New Role
Coming into a new role is always exciting. So let's talk about the positives of that too, because you're into this new role. And for all our CS listeners out there today: What's maybe one piece of advice you can give or what should he or she do first in that new role? Yeah. I really am trying to do a ton of just listening and learning. My customers are so great at giving feedback and putting some thought around actioning it.
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