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2min chapter
Airbnb ft. Brian Chesky - Battling a copycat clone and rebuilding user trust to revolutionize travel
Crucible Moments
Navigating a Crisis and Taking Swift Actions
This chapter delves into how a crisis affected the company and the strategies they employed to overcome it, including putting the IPO on hold, making tough decisions, and analyzing various forecasting scenarios. They talk about the unity among employees and measures like pausing marketing, cutting costs, reducing product line, and implementing layoffs. They also touch upon the difficulties in managing reservation requests and host payments.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode