How to Be a Better Listener

We've not updated the site, but we've been using it internally with clients. The website unfortunately is two years out of date. We now call it low attention because it's much clearer than what's background,. What's passive, what's this, what's that? So I was another thing that I never got. Why are people so passive? Why is there such confusion about that? I am not sure. But okay, now you're calling it low attention. Right. That's a more unique way to look at things. My book professionally. When it started, it was sort of Ethan and Matt's best guess. And they weren't bad guesses, but they were still just