The book is about how to turn crucial conversations into actions and results. It's not just you have the conversation, but what are the action steps? What are you guys doing now? This is what makes it constructive. And that's how I want to come to an end in terms of this book, crucial conversations.
"Crucial Conversations: Tools For Talking When Stakes Are High" is name of the book that we review today. We'll cover high level techniques for making your convos with people more productive and fruitful. As they say in the book "It's not about communication. It's about results."
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