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Rory Sutherland And The Psychology Of Marketing

The Marketing Millennials

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Is Your Brand Value a Positive or a Negative?

The main reason we pay a premium for brands is for the sure avoidance of crappiness rather than the attainment of perfection. I think that changes how you look at your brand, particularly in the service setting. We spend all our time as Samsung fixating on LG or Philips, okay? And what we're not looking for is the real joy of brand value which is to charge a substantially higher margin alongside your other brand competitors.

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