BAL recently re-optimized its intranet portal in such a way that it does contextualize. It tells a story whether you're looking for employment visas or longer stay residence types of visas, right? Green cards and whatnot. If I have a question about high level umbrella like an H1B, I can type that in and it does bring up all of the articles,. But each one of those headers brings you back to the umbrella which then has in picture form tiles cascading that story of the H1B. However, if you want to know something in detail about that petition type, like what is the filing checklist for, you are also able to get more gran
Enterprise Knowledge CEO Zach Wahl speaks with Katie Stone, Director of Knowledge Management at Berry Appleman & Leiden LLP (BAL). BAL is a global firm singularly focused on meeting the immigration challenges of corporate clients around the world. The BAL Knowledge Management team researches, creates, and maintains this content and these process work flows in our proprietary legal database and utilizes first-to-market technologies such as AI and RPA to enhance the user experience.
In their conversation, Zach and Katie discusses how BAL handles Knowledge Management. They also talk about the importance of networking, attending conferences, and becoming a speaker for those looking to grow in the field of KM. Katie suggests that individuals should develop a clear and concise elevator pitch to explain what knowledge management means to them and how it adds value to their organization. She also emphasizes the importance of documenting everything that the KM team does and using metrics to demonstrate its value to stakeholders within the organization.
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