Evolving Network Operations: The Role of People and Automation

This chapter explores the transformation of network operations with a focus on the impact of automation and the importance of human collaboration in technological advancements. The speakers highlight the need for leadership to prioritize team dynamics and address workforce psychology, even as automation tools evolve. They discuss how employing incremental changes and learning from manufacturing principles can enhance efficiency in network operations, while speculating on the future landscape and potential challenges in talent and technology integration.