Ops I did it again by Out of Pocket cover image

Aledade’s Patient Engagement Playbook | Douglas Streat, COO Aledade Care Solutions

Ops I did it again by Out of Pocket

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Transforming Patient Engagement: A Contrast to Call Center Practices

This chapter explores a new paradigm in patient engagement that prioritizes meaningful, patient-centered interactions over traditional call center practices. It emphasizes the importance of addressing all patient concerns rather than just quick resolutions to promote better overall care.

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