Having a Pool of Knowledge in an Incident Commander

Incidents are one of the best ways to learn about how the system works, because they tell you how it breaks down. Even the experts are not usually in a place where they know what's going on. They're just better a using their tools to figure it out, because they figure id out like similar problems before. Incidents and things like haos engineering let you high light to portions of the web of connections that are actually significant and useful in these incidents. Igt right in the faintes project.