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E119: What Public SaaS Can Learn from Private Equity

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Navigating Board Dynamics and Investor Relationships

This chapter explores the complexities of managing customer metrics and cohort analysis in SaaS businesses, emphasizing the importance of operational accountability among leaders. It discusses the challenges CEOs face in communicating with their boards, particularly during quarterly reviews, and the necessity for honest engagement with investors. Additionally, the chapter addresses the evolving landscape of AI startups and the implications of funding dynamics on long-term sustainability and founder control.

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